Techwave -6dB Tap

30-Day Return Policy

 

Product must be returned with all components that were included in original purchase.

Product will not be accepted back with damage or missing parts.

There will also be a 15% re-stocking fee for products that are not returned after 7-days.

Refund will be subject to product inspection.

 

 

Most items we sell have a 30 day return window. To initiate a return, please call our office at 830-249-8999. You will need your order number and email address that was used to place your order.

 

To ensure a smooth refund process, please make sure of the following before requesting a return:

• The item should be in its original box and original packaging.
• The product should be returned with all of its parts and manuals.
• The product should not have been registered with the manufacturer.

 

Should the return not meet any of these guidelines, the return amount may be reduced or the return may be refused with no refund.

 

Return shipping is the buyer's responsibility. We will refund your order total, less our costs for shipping and handling each way. For items that shipped free our actual shipping costs will be deducted from your refund. Returns and refused packages could incur up to a 20% re-stocking fee; oversized items, products over 100 lbs. could incur an additional $25 restocking fee.

 

Some products are not returnable for any reason, per the manufacturer's request. You may be directed to the manufacturer for resolution. Please understand that we have no control over this process but will assist you through the process as best we can.

 

When getting your item ready to send back, please make sure that the item meets the following guidelines:

• The item is in its original box and original packaging
• The product is sent with all of its parts and manuals
• Any type of plastic covering or clam-shell has not been broken or destroyed